Return And Refund Policy

1. To ensure hotel availability, please make bookings in advance by phone or email.
2. A deposit is necessary to secure a confirmed reservation,. Before making a reservation, please review the cancellation policy.
3. Except for confirmed reservations, rates are subject to change without notice and it may vary for special events (deposit taken).
4. Rates include all applicable taxes and fees.

Occupancy

1. Two persons per room is the standard occupancy.

If your intentions change, please sure to notify us within the timeframes outlined below to receive a return of your money. To ensure that the deposit is returned properly, a cancelation number will be supplied. The money will be kept if the cancelation does not fulfill the conditions. You are liable for the complete reservation if you check out early, and you will be charged accordingly if the rest of the reservation cannot be rebooked. If you have any inquiries, please contact the hotel.

The following are the cancellation fees:

1. If you cancel 48 hours before your arrival, you will be charged 50% of your reservation.
2. If you cancel less than 24 hours before your arrival, you will be charged in full.

Deposit

1. A deposit equal to one night’s lodging fee is required to confirm your reservations. We accept American Express, Visa, and MasterCard as forms of payment. Please feel free to contact the hotel for alternative arrangements.
2. The deposit required may be waived at the Hotel’s discretion for business bookings secured by a company credit card. Before making a reservation, please inquire.
3. For bookings of four or even more rooms, a 30-day cancellation notice is required in order to get a refund of the deposit.

We will handle your refund as early as possible if you cancel a booking and are entitled to one. The complete amount will appear on your credit card account in 2-4 weeks. This is related to the billing cycle of your credit card provider and the bank’s processing time. A lot of factors influence the amount of the refund, including the hotel’s cancellation policy, the time of cancelation, and processing fees. For further details, please see our cancellation policy.

We would not charged your credit card and will promptly refund the entire amount held on it if your booking is not fulfilled.

Special Request

Please note that all requests are available upon request upon your arrival at the hotel and cannot be guaranteed.

1. Check-in is from 3:00 p.m. to 6:00 p.m. Please call for information on how to arrive after 6 p.m. if you are arriving late.
2. Check-out time is 12 p.m.

Early check-in & check-out are only offered by prior agreement and are subject to availability. Each is contingent on the availability of a room.

Payment Security

It is critical that you understand that any personal information or credit card information you send to us is secure. The latest security technology protects your credit card number, name, address, and phone number. Your credit card information is instantly sent to the bank and securely tested during checkout.