A Customer Satisfaction Survey on Furnished Serviced Apartments

Furnished serviced apartments are a type of temporary accommodation that combines the space and amenities of an apartment with the services and convenience of a hotel.

Unlike traditional hotels, furnished serviced apartments typically offer more space and privacy, as well as fully-equipped kitchens, laundry facilities, and other amenities that are not typically found in hotel rooms. 

Furnished serviced apartments are often located in desirable neighborhoods, such as city centers, business districts, and residential areas.

1. Have you ever stayed in a furnished serviced apartment during your travels?

 Respondents: 50, Answered: 50, Skipped: 0

Answer Type Responses Percentages (%)
Yes 35 70%
No 15 30%

2. Why do you choose to stay in a furnished serviced apartment instead of a traditional hotel?

Answer Type Responses Percentages (%)
More space 23 46%
Kitchen facilities 17 34%
More privacy 6 12%
Other 4 8%

3. How important is it for you to have access to amenities such as a gym or pool when staying in a furnished serviced apartment?

Total Respondents: 50, Answered: 50, Skipped: 0

Answer Type Responses Percentages (%)
Significant 20 40%
Somewhat important 20 40%
Not important 10 20%

4. On average, how much more would you be willing to pay per night for a furnished serviced apartment compared to a traditional hotel?

Total Respondents: 50, Answered: 50, Skipped: 0

Answer Type Responses Percentages (%)
Below 10 15 30%
Below 20 23 46%
Below 30 7 14%
More than 30 5 10%

5. Which of the following factors is most important to you when selecting a furnished serviced apartment for your travels?

Total Respondents: 50, Answered: 50, Skipped: 0

Answer Type Responses Percentages (%)
Location 40%
Price 30%
Amenities 20%
Customer service 10%

6. How likely would you recommend staying in a furnished serviced apartment to a friend or colleague?

Total Respondents: 50, Answered: 50, Skipped: 0

Answer Type Responses Percentages (%)
Very likely 30 60%
Somewhat likely 15 30%
Not Likely 5 10%

7. How satisfied are you with the overall quality of the furnished serviced apartments?

Total Respondents: 50, Answered: 50, Skipped: 0

Answer Type Responses Percentages (%)
Very Satisfied 35 70%
Somewhat Satisfied 5 10%
Neutral 5 10%
Somewhat Unsatisfied 5 10%

8. What is your primary reason for choosing a furnished serviced apartment over a traditional hotel?

Total Respondents: 50, Answered: 50, Skipped: 0

Answer Type Responses Percentages (%)
More space 50%
Kitchen facilities 30%
More privacy 10%
Other 10%

9. How would you rate the cleanliness of the furnished serviced apartments?

Total Respondents: 50, Answered: 50, Skipped: 0

Answer Type Responses Percentages (%)
Excellent 70%
Good 20%
Average 10%

10. Would you recommend furnished serviced apartments to your friends or family?

Total Respondents: 50, Answered: 50, Skipped: 0

Answer Type Responses Percentages (%)
Definitely 60%
Probably 20%
Not Sure 20%